Our Staff
Our professional staff is committed to providing the highest level of managerial, financial and administrative support to boards, homeowners and developers. »
Technology
Web based software to provide the highest level of customer service, as well as 24 hour access to the financial and maintenance records. »
Communication
North Point Property Management will address each issue and provide the board with a copy of all communication, as well as recommendations. »
The foundation of North Point Property Management is based on providing a cope and level of management services that are currently not offered by other management companies. We view your property as a business that combines the need for planning, as well as a high level of customer service. That is why some of North Point's first tasks are to prepare for the Board a business operational plan; a reserve plan; schedule a meet and greet with Owners; and create specific Association web pages.
North Point provides proactive management. No business or Association can successfully operate without having all the necessary information in front of them to make informed business and financial decisions, as well as performing the seemingly simple tasks of responding to Owners with the requested information and in a timely manner. Setting a budget can the annual funding into reserves is simply making best guess estimate unless someone is out checking the market pricing on each service being performed and performing a reserve plan analysis which forms the basis for both short-term and long-term financial planning.
Their are all items included in the scope of services provided by North Point Property Management as part of our management fee. In fact, we include these items for the specific reason that North Point's success and long-term relationship with the Association is dependent on the efforts that we continuously make to assist the Board in effectively managing the curb appeal/maintenance, financial stability, and administrative/communication needs of the Association and Owners.
We encourage you to ask each company if they provide the services and level of commitment to your property as part of their standard management fee.
